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BPHC Research on Bronx Healthcare Use and Patient Communications (September 6, 2018)

BPHC released research on how Bronx community members use healthcare and prefer to communicate with their doctors. The research looked at how residents use and learn about healthcare including likelihood of having a primary care physician, barriers to accessing care, awareness of urgent care centers, and where they go to learn about healthcare about local health programs.

“This insight allows us to better understand how our communities access care and the communication channels they use so that we can design and deliver programs in a way that serves their needs and preferences,” says Irene Kaufmann, BPHC Executive Director.

Click  on these links for the following:  Press Release    Research Brief    Methodology


Non-Emergency Medical Transportation (NEMT) Services (August 2018):

NEMT Webinar Deck

NEMT Toolkit

NEMT FAQ


Community Needs Assessment Bronx Community Needs Assessment, Sept. 25, 2014


Pharmacy Collaborative Pharmacy Services Chart contains information regarding pharmacy services within BPHC.


BPHC Compliance Compliance Plan Code of Conduct


BPHC Policies & Procedures The Central Services Organization (CSO) has created a set of Policies and Procedures that establish detailed rules and guidelines to govern key activities for the BPHC PPS, including:

  • Conflict of Interest
  • Antitrust
  • Data Sharing
  • Dispute Resolution
  • Addressing Underperforming Providers

BPHC Presentations


PPS Application Score


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